Job Description
Join Our Team Immediately with a $5,000 Sign-On Bonus!
Are you a tech-savvy professional ready to hit the ground running? TechSolutions NW is urgently hiring for an IT Support Specialist position in Portland, Oregon. We're offering a competitive salary, comprehensive benefits, and a $5,000 sign-on bonus for qualified candidates who can start immediately. This is your chance to join a dynamic team and make an immediate impact!
As a key member of our IT department, you'll be the go-to expert for troubleshooting hardware/software issues, maintaining network security, and ensuring seamless operations across our organization. We're looking for someone with a proactive approach and a passion for technology excellence.
Responsibilities
- Provide immediate technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems, printers, and peripherals
- Monitor network performance and implement security protocols
- Train employees on technology best practices and new systems
- Document IT procedures and maintain accurate inventory records
- Collaborate with cross-functional teams to resolve complex technical challenges
- Ensure 99.9% uptime for critical business systems
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows OS, Active Directory, and cloud services
- Strong troubleshooting skills with network and hardware issues
- Experience with ticketing systems (ServiceNow, Jira, or similar)
- Excellent communication and customer service abilities
- Ability to work independently and prioritize tasks under pressure