Job Description
Start Tomorrow! Immediate Full-Time Opening in Los Angeles
Join TechFlow Solutions as an IT Support Specialist and hit the ground running in a fast-paced environment. We're seeking a proactive professional to deliver exceptional technical support to our growing client base. This is your chance to launch your career with a forward-thinking company offering rapid onboarding and competitive benefits.
What You'll Love:
- Immediate start date with comprehensive training
- Collaborative team environment with career growth opportunities
- Modern office in Downtown LA with flexible work options
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows/macOS environments
- Manage user accounts, permissions, and security protocols
- Deploy and maintain cloud infrastructure (AWS/Azure)
- Create and update technical documentation and SOPs
- Collaborate with cross-functional teams on IT projects
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Active Directory, VPN, and endpoint management
- Strong troubleshooting skills with OS and network connectivity
- Experience with ticketing systems (ServiceNow/Jira)
- Bachelor's degree in Computer Science or related field