Job Description
Join InnovateTech Solutions in Columbus, OH! We're seeking motivated IT Support Specialists for immediate full-time openings with a $5,000 sign-on bonus. As a key member of our dynamic team, you'll empower our clients with cutting-edge tech solutions while growing your career in a supportive environment. No experience? No problem! We provide comprehensive training and career advancement opportunities.
Responsibilities
- Diagnose and resolve hardware/software issues across diverse systems
- Implement security protocols and maintain network infrastructure
- Provide exceptional technical support to internal/external clients
- Document incident reports and system configurations
- Collaborate with cross-functional teams on tech initiatives
- Deploy and manage cloud-based solutions
- Stay current with emerging technologies through continuous learning
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ certification preferred (or willingness to obtain)
- Strong problem-solving and communication skills
- Experience with Windows/macOS/Linux environments
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Customer service mindset with patience and adaptability
- Ability to work independently and in team settings
- Valid driver's license for occasional client site visits