Job Description
Join our dynamic team in Sacramento and start your career tomorrow! We're seeking motivated Customer Service Representatives for immediate full-time positions. No experience necessary—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for career changers or recent graduates looking to jumpstart their professional journey.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call handling and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Positive attitude and problem-solving mindset
- Reliable transportation to our Sacramento office
- Ability to pass background check and drug screening