Job Description
We are hiring immediately for a dynamic Entry Level IT Support Specialist role in Virginia Beach, VA. Join a rapidly expanding organization that values talent and growth.
If you are tech-savvy, eager to learn, and looking for a career in technology, this is the perfect opportunity for you. We offer comprehensive training and a clear path for advancement.
Why Join Us?
- Competitive salary and benefits package.
- On-the-job training and mentorship.
- Opportunity for rapid career growth.
- Modern work environment in Virginia Beach.
Responsibilities
- Provide technical support to employees via phone, email, and in-person.
- Troubleshoot hardware, software, and network connectivity issues.
- Assist in the deployment and configuration of new workstations and peripherals.
- Maintain accurate records of technical issues and resolutions in the ticketing system.
- Conduct regular software updates and system maintenance.
- Collaborate with the IT team to improve service delivery.
Qualifications
- High School Diploma or equivalent (Bachelor’s degree preferred).
- Basic understanding of computer hardware and operating systems.
- Strong customer service and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to obtain industry-recognized certifications (we support training).
- Problem-solving mindset and attention to detail.