Job Description
Join our dynamic team immediately! InnovateTech Solutions is urgently seeking motivated Entry-Level IT Support Specialists to join our Houston headquarters. This is your chance to launch your tech career in a fast-paced environment with comprehensive training and growth opportunities. No prior experience required – we're looking for passion, problem-solving skills, and a hunger to learn!
We offer competitive benefits, flexible work arrangements, and a collaborative culture where your contributions make a real impact. If you're ready to jumpstart your career in technology and help businesses thrive, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate service logs
- Collaborate with senior technicians on complex troubleshooting
- Assist with cybersecurity best practices implementation
- Support users through remote and on-site assistance
- Participate in IT asset management and inventory control
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to obtain industry certifications (CompTIA A+ etc.)
- Valid driver's license for occasional on-site visits