Job Description
We're urgently seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Pittsburgh! This is your golden ticket to launch a tech career with comprehensive training, mentorship, and an exclusive $5,000 sign-on bonus. No experience? No problem! We value passion and potential. If you're ready to solve problems, learn cutting-edge systems, and grow with an industry leader, apply now!
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Manage user accounts and access permissions
- Document technical issues and maintain accurate records
- Collaborate with senior IT staff on complex system upgrades
- Participate in cybersecurity awareness initiatives
Qualifications
- High school diploma or equivalent (AAS/BS preferred)
- Basic knowledge of Windows/macOS environments
- Strong problem-solving and communication skills
- Ability to lift 25lbs for equipment handling
- Valid driver's license (for occasional off-site support)
- CompTIA A+ certification or willingness to obtain