Job Description
Join Detroit's fastest-growing tech firm! We're hiring passionate entry-level IT professionals with a $2,500 sign-on bonus for immediate roles. Launch your career in our collaborative environment with hands-on training and growth opportunities. Perfect for recent graduates and career-changers seeking dynamic technical experience.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT solutions and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on system implementations
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS, networking, and cloud services
- Strong troubleshooting and customer service aptitude
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 25lbs and work in varied environments
- Valid driver's license for occasional site visits