Job Description
Join our dynamic IT team at TechSolutions Inc. and kickstart your career in technology! We're urgently seeking motivated Entry-Level IT Support Specialists to join our Phoenix-based operations. This is a rare opportunity to gain hands-on experience in a fast-paced environment while supporting cutting-edge infrastructure. Our comprehensive training program ensures rapid skill development, and we offer clear career advancement paths for high performers. Don't miss this chance to build your professional foundation with an industry leader!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document incident tickets and maintain asset inventories
- Collaborate with senior engineers on complex troubleshooting
- Assist with cybersecurity protocols and access management
- Train end-users on system usage and best practices
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional off-site support