Job Description
Join TechForward Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're a dynamic San Antonio-based tech company committed to innovation and employee growth. This direct-hire position offers comprehensive training, mentorship, and a clear path to career advancement. You'll be part of a collaborative team supporting cutting-edge projects while developing essential technical skills. Our modern downtown office features state-of-the-art facilities and a supportive culture that values fresh perspectives. Apply now to start your journey in one of America's fastest-growing tech hubs!
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document IT processes and maintain asset inventory systems
- Train users on new technologies and best practices
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and security protocols
- Support daily operations with minimal downtime
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network fundamentals and security concepts
- Strong problem-solving and communication skills
- Certifications (CompTIA A+, Network+) are preferred but not required
- Ability to work in a fast-paced environment
- Valid driver's license for occasional off-site support
- Passion for technology and continuous learning