Job Description
Launch Your Tech Career in Miami!
TechNova Solutions is urgently seeking motivated Entry-Level IT Support Specialists to join our dynamic team in sunny Miami, FL. This direct-hire position offers immediate start and rapid growth opportunities in a cutting-edge tech environment. If you're passionate about technology and ready to build your professional foundation, apply today!
What You'll Gain:
- Comprehensive training and mentorship from industry experts
- Direct hire with competitive benefits package
- Collaborative culture focused on innovation and career advancement
- Opportunity to work with enterprise-level clients
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT incidents and resolutions using ticketing systems
- Assist users with system access, security protocols, and troubleshooting
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address vulnerabilities
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS, networking fundamentals, and security protocols
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks effectively
- Excellent written and verbal communication abilities
- CompTIA A+ certification or willingness to obtain within 6 months
- Valid US driver's license and reliable transportation