Job Description
Join our dynamic team at TechNova Solutions and launch your tech career immediately! We're seeking motivated Entry-Level IT Support Specialists to join our Colorado Springs office starting tomorrow. This is your chance to gain hands-on experience in a fast-paced environment while working with cutting-edge technology. We offer comprehensive training, career growth opportunities, and a collaborative culture that values innovation and teamwork. If you're ready to start your professional journey in the heart of Colorado's tech hub, apply now!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with system setups, configurations, and troubleshooting
- Document and track IT support tickets using our ticketing system
- Collaborate with senior technicians to resolve complex issues
- Conduct regular system maintenance and updates
- Support office equipment setup and maintenance
- Participate in IT security awareness initiatives
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Reliable transportation to our Colorado Springs office
- Availability to start immediately