Job Description
Are you ready to launch your career in Austin?
Apex Digital Systems is currently conducting an urgent hiring drive for our Austin, Texas office. We are seeking motivated individuals with a strong desire to learn who are ready to join our dynamic team as Entry-Level Customer Success Representatives.
While prior experience is a plus, it is not required. We provide comprehensive on-the-job training and mentorship to help you succeed. If you have excellent communication skills and a professional attitude, we want to hear from you.
Why Join Us?
- Competitive salary ($45k - $55k)
- Full benefits package (Medical, Dental, Vision)
- Career growth opportunities
Don't miss this opportunity to advance your career in one of the fastest-growing tech hubs in the US. Apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist clients in resolving technical issues and navigating our platform.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the internal support team to improve service quality.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or GED required.
- Strong written and verbal communication skills.
- Basic computer literacy and ability to learn new software quickly.
- Ability to work in a fast-paced, team-oriented environment.
- Self-motivated with a strong desire to learn and grow within the company.