Job Description
Join Our Dynamic Team in New York City!
MetroCare Solutions is urgently hiring passionate entry-level professionals to kickstart their careers in our fast-paced healthcare support division. We offer comprehensive training, competitive benefits, and growth opportunities for motivated individuals ready to make an impact. No experience required! Apply today and start your journey with a leader in patient-centered services.
Responsibilities
- Provide exceptional customer support to patients and healthcare providers via phone, email, and chat
- Accurately process patient registrations and insurance information
- Collaborate with cross-functional teams to resolve service inquiries
- Maintain detailed records in our HIPAA-compliant database
- Participate in ongoing training programs to enhance skills
- Support quality assurance initiatives and compliance protocols
- Contribute to a positive team environment through active communication
Qualifications
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Customer service mindset with empathy and patience
- Reliable transportation to our NYC headquarters
- Willingness to work flexible hours including weekends
- Positive attitude and eagerness to learn new systems