Job Description
Join our dynamic team at Global Innovations LLC as an Entry-Level Customer Service Specialist in Oklahoma City! We're urgently seeking motivated individuals to kickstart their careers in a supportive environment. This role offers comprehensive training, growth opportunities, and competitive benefits. Be part of a company that values innovation and employee development while serving diverse clients across the region.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently using CRM systems
- Collaborate with team members to improve service processes
- Maintain accurate customer records and documentation
- Participate in ongoing training programs to enhance skills
- Support sales team with customer follow-up and lead generation
- Adhere to company policies and quality standards
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service or administrative experience
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced, team-oriented environment
- Positive attitude and willingness to learn new technologies
- Valid driver's license and reliable transportation