Job Description
Ready to kickstart your career? CityWide Solutions is urgently hiring entry-level Customer Service Specialists in Jacksonville, FL! No experience required – we provide comprehensive training to set you up for success. Join our dynamic team and start earning tomorrow with competitive pay and growth opportunities. Perfect for recent graduates or career changers looking for a fresh start.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions in our CRM system accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Uphold company values in all customer interactions
Qualifications
- High school diploma or equivalent (GED)
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to Jacksonville office
- 18+ years of age