Job Description
Launch Your Career Today! No Experience Required.
Urban Growth Solutions is urgently hiring motivated Entry-Level Customer Service Specialists in Chicago. If you're passionate about helping others and ready to build a professional foundation, this is your opportunity! We provide comprehensive training, career growth pathways, and a supportive team environment.
What We Offer:
- Competitive hourly pay ($16-$20)
- Comprehensive paid training program
- Health, dental, and vision benefits
- Clear career advancement opportunities
- Modern downtown Chicago office location
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and resolution
- Participate in ongoing skill development sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to learn new technologies quickly
- Positive attitude and customer-first mindset
- Basic computer proficiency (Microsoft Office, browsers)
- Reliable transportation to downtown Chicago office
- Willingness to work flexible hours (including weekends)
- No prior experience necessary - training provided!