Job Description
Join our dynamic team at LocalHire Solutions Inc. and kickstart your career with a direct-hire opportunity in Indianapolis! We're urgently seeking motivated Entry Level Customer Service Specialists to deliver exceptional client experiences in our fast-paced environment. No experience required – we provide comprehensive training to help you thrive. Enjoy competitive benefits, growth opportunities, and a supportive workplace culture. Apply today and start your professional journey!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions and update CRM systems accurately
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to multitask in a fast-paced setting
- Positive attitude and willingness to learn
- Must be authorized to work in the US
- Reliable transportation to our Indianapolis location