Job Description
Join our dynamic healthcare team as an Entry-Level Customer Service Specialist! No experience needed – we provide comprehensive training to launch your career in patient support. Enjoy competitive pay, a $1,500 sign-on bonus, and growth opportunities in Baltimore's thriving healthcare sector. Apply today to start your journey!
Responsibilities
- Handle incoming patient inquiries via phone, email, and chat with empathy and professionalism
- Verify insurance information and schedule appointments using our proprietary software
- Maintain accurate patient records and documentation in compliance with HIPAA standards
- Collaborate with clinical teams to ensure seamless patient care coordination
- Resolve billing questions and payment processing issues
- Participate in ongoing training to enhance service quality and product knowledge
Qualifications
- No prior experience required – we train motivated individuals
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software quickly
- Ability to multitask in a fast-paced environment
- Positive attitude with commitment to patient-centered care
- Valid work authorization in the United States