Job Description
Urgent Hiring Opportunity in Indianapolis, IN!
We are seeking enthusiastic and dedicated individuals to join our team as Entry Level Customer Service Representatives. This is a direct hire position, meaning we are looking for long-term team members to grow with us. If you are looking for a stable career with competitive pay and no experience required, we want to hear from you.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00)
- Full benefits package (Health, Dental, Vision)
- Paid training and professional development
- Career advancement opportunities
Take the next step in your career today by applying for this urgent opening in the heart of Indiana.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on resolving issues quickly and professionally.
- Assist customers in navigating our products and services to find the best solutions for their needs.
- Process orders, returns, and exchanges accurately and efficiently.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the sales and support teams to improve overall customer satisfaction scores.
- Identify opportunities to upsell or cross-sell products to existing clients.
Qualifications
- High School Diploma or GED is required.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, high-volume call center environment.
- Strong problem-solving skills and a customer-first mindset.
- Basic computer literacy and typing speed of 40 WPM.
- Must be available to work full-time, including some weekends or holidays as needed.