Job Description
Start your career tomorrow with Houston Solutions Group! We're urgently seeking motivated Entry-Level Customer Service Representatives to join our dynamic team. No experience required – we provide comprehensive training to help you succeed in a fast-paced environment. Enjoy competitive pay, immediate benefits eligibility, and opportunities for career growth. Perfect for recent graduates or career changers looking to launch in Houston's thriving business sector.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Uphold company values and brand standards
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication and interpersonal skills
- Ability to type 30+ WPM
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to our Energy Corridor location
- Flexible availability including weekends