Job Description
Start Your Career Today in Charlotte, NC!
Join our dynamic team at LocalHire Solutions for an immediate hire entry-level position. We're seeking motivated individuals ready to launch their careers in customer service. No experience required—comprehensive training provided. Enjoy competitive pay, flexible schedules, and direct hire benefits from day one.
Why You'll Love Working With Us:
- Immediate start date (begin next week!)
- Comprehensive paid training program
- Health insurance and retirement benefits
- Career advancement opportunities
- Supportive team environment
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members on complex cases
- Meet performance metrics for call handling and resolution
- Participate in ongoing skill development sessions
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to Charlotte office
- Flexibility to work occasional weekends (if needed)