Job Description
Join our dynamic team at Metro Retail Solutions as an Entry-Level Customer Service Associate! We're seeking motivated individuals with no prior experience to provide exceptional support to our valued clients in the heart of Manhattan. This immediate hire opportunity offers comprehensive training, career growth, and a collaborative work environment. If you're passionate about helping others and ready to launch your career in customer service, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Assist clients with product information, order status, and basic troubleshooting
- Process transactions accurately using POS systems
- Collaborate with team members to resolve complex issues
- Maintain detailed customer records in CRM databases
- Contribute to a positive store atmosphere through exceptional service
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy and willingness to learn new systems
- Reliable transportation to our Manhattan location
- Positive attitude and eagerness to grow professionally