Job Description
Join MetroHire Solutions and kickstart your career in Dallas's thriving business district! We're seeking motivated Entry Level Customer Service Associates for immediate direct hire positions. No experience necessary – we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and a supportive team environment in the heart of Texas. Apply today and start your professional journey tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to meet department goals
- Participate in ongoing training programs
- Uphold company standards for service excellence
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency (MS Office, email)
- Positive attitude and customer-focused mindset
- Ability to work in fast-paced environment
- Reliable transportation to downtown Dallas location
- Openness to flexible scheduling
- Legal authorization to work in the US