Job Description
Are you looking for a job that starts tomorrow in Milwaukee, WI? InnovateNow Solutions is actively hiring Customer Service Representatives to join our high-energy team. We offer immediate onboarding and a competitive benefits package for full-time employees.
As a key member of our support team, you will be the first point of contact for our clients, resolving technical inquiries and ensuring a seamless user experience. We value reliability, communication skills, and a can-do attitude.
Why Join Us?
- Immediate Start: Begin your career as early as tomorrow.
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
- Growth Opportunities: Clear pathways to management and specialized technical roles.
Responsibilities
- Provide top-tier technical support and customer service via phone, email, and live chat.
- Diagnose and troubleshoot basic software and hardware issues for clients.
- Document customer interactions and resolutions in our CRM system.
- Collaborate with the technical team to escalate complex issues.
- Maintain a professional and positive demeanor during high-volume periods.
Qualifications
- High school diploma or equivalent required; Associate's degree preferred.
- Previous customer service or tech support experience is a plus but not required (we train).
- Excellent verbal and written communication skills.
- Basic computer literacy and typing speed of 40+ WPM.
- Ability to work flexible hours, including weekends and evenings.