Job Description
We are seeking a dedicated and energetic Customer Service Representative to join our rapidly expanding team in Memphis, TN. If you are looking for an immediate hire opportunity with a competitive salary and a supportive work environment, look no further.
As a key member of our logistics team, you will be the first point of contact for our valued clients, ensuring seamless communication and top-tier service. This is a chance to grow your career in a thriving industry hub.
Why Apply?
- Immediate Start: Begin your new career as soon as this week.
- Competitive Pay: Earn between $40k-$50k annually with performance bonuses.
- Growth Potential: Clear pathways for advancement within the logistics sector.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and chat with professionalism and speed.
- Process and verify orders accurately to ensure timely delivery and customer satisfaction.
- Resolve complex shipping issues and coordinate with warehouse teams to find immediate solutions.
- Maintain detailed records in our CRM system and prepare daily reports.
- Collaborate with cross-functional teams to improve operational workflows and service standards.
Qualifications
- High School Diploma or GED required.
- Previous experience in customer service or logistics is highly preferred.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple priorities.